Returns & Exchanges
At 11th Street Coffee, we want you to be completely satisfied with your brew. If you are not happy with your purchase, you may return unopened coffee products and accessories within 30 days of delivery.
Verify Eligibility
Ensure your items are unopened, in original packaging, and within the 30-day return window for a full refund.
Contact Support
Email our customer service team with your order number to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely package the items and clearly write your RMA number on the outside of the box to ensure faster processing.
Ship and Track
Send your package via a carrier of your choice; we recommend using a trackable service as we are not responsible for lost shipments.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing